July 2008
First
of all I would like to thank Crystal for her desire to provide her
customers with quality and healthy dogs. I am a frequent customer
and have been for years. I have numerous dogs from Critters for myself,
children and family out of state. I am an AKC dog trainer and need
dogs with very stable temperaments. When people and family see
and meet my dogs they always love them. They have the good
temperaments and are very healthy. Numerous family members have had
me buy them a dog from Crystal sight unseen because they like what I have
bought from her for others. Many other people buy from her
after meeting my dogs at work.
I
have never known Crystal to be dishonest.
She has gone the extra mile several times to make sure we were
happy and taken care of. She has alerted us to any unforeseen
problems that have arisen before we knew anything was up when she
could have very well just been quiet and we would never had known had it not
been for her honesty. I do know that she expects the same from
her customers, as it prevents problems. Communication is her key to
success.
I
really do appreciate how hard Crystal works to provide her
customers with happy healthy puppies. It gives us a place to go to
purchase a dog with comfort and ease. Thanks and hats off to her.
Lisa
Hawkins
August 2008
Crystal Miller [owner of Critters Pet Store] is a rare
commodity in today’s business world. A
mother, grandmother, wife and business owner, Crystal is no stranger to the
balancing act it takes to juggle everyday life.
However, over the past four years in which I have known her personally
and professionally, I have watcher her juggle a business which requires more
than bookkeeping, employees, customers and an inventory. Crystal’s business goes far beyond the
average retail store business.
Crystal
is also responsible for living, breathing and feeling creatures. Crystal Miller owns a pet store.
I have found Crystal to be very consciences about the health
and wellbeing of the little creatures in her charge, but sometimes even the
best care isn’t enough. Most of her
charges are babies, and babies get sick.
This is why each client purchasing a puppy is given a health
guarantee. I find this guarantee to be
extremely fair. If the clients follow
the “guidelines” also provided to them, things should go well. However in case they don’t, Crystal also honours
a return policy.
I own four beautiful, wonderful little critters [dogs] from
Crystal’s pet store and hope to continue a long friendship with this remarkable
woman and her juggling act.
Susan Cobb
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