Critters Pet Store

 Puppy Guarantee

 The puppies are guaranteed to be free of genetic/congenital defects or other serious health problems for a period of 2 weeks from date of purchase.  During that period you should take the puppy to a vet for a wellness checkup.  (Minor respiratory or digestive upsets are not considered serious since they can be easily treated and cured.)  A letter from a veterinarian is required to confirm a congenital or serious health problem.  The store assumes no liability for veterinary bills or any other expenses incurred by the buyer.  Hypoglycemia (low blood sugar) caused by not eating enough food is not covered by this guarantee.

 Only puppies that are defective or seriously sick can be returned to the store for a full refund or exchange.  In order to qualify for a refund, the puppy must be returned.  

PLEASE MAKE SURE THAT YOU CAN ASSUME PERMANENT RESPONSIBILITY FOR YOUR NEW PET.  If you find that you cannot keep the puppy, YOU are responsible for finding another home for the puppy.

Included in your packet of papers are instructions for caring for your puppy.  Please be sure to read all the instructions regarding care and feeding of the puppy and call us at the store if you have questions.  The store is not responsible for any conditions resulting from improper care after the puppy goes home with you.

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While there are exceptions, most of the puppies are sold as “pet quality” and breeding is not encouraged.  I urge you to have your pet spayed or neutered at an early age to decrease the development of territorial/sexual behaviors that many pet owners find undesirable.  It also stops accidental breedings and associated health problems.

Critters Pet Store
4300-K Ridgecrest SE
Rio Rancho, NM 87124
(505) 892-7070

Crystal Miller
Owner

 

The following document is our puppy guarantee which is sent home with every puppy sold.  It is our policy to sell only healthy puppies.  However, puppies can occasionally get sick without any notice.  If this happens, please call the store to let us know within 24 hours.